Charlotte is an experienced Director of Client Success with 8 years in the industry, including 5 years at Artcraft. Passionate about building long lasting client relationships and fostering loyalty, she specializes in understanding client needs, motivations, and requirements. As a key point of contact, she manages complex issues while providing expert consultations on products and services. With strong project management skills, she oversees multiple projects to ensure a seamless and positive client experience. Outside of growing promo relationships, Charlotte is a self-proclaimed foodie and loves traveling with her family.